Rebounce – Grievance Redressal

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Before you write to us

For account, login, payment or subscription issues, please contact our support team first at support@getrebounce.in. They usually resolve these fastest.


Write to the Grievance Officer if:

  • your issue is not resolved by support, or
  • your complaint is about a profile, photo, message or content that breaks our terms or the law, such as a fake profile, impersonation, harassment or obscene content.

Grievance Officer

Name: Shashank Gardas

Email: grievanceofficer@getrebounce.in


How to raise a complaint

Email the Grievance Officer with:

  • your registered phone number or email
  • the profile or content you are complaining about
  • screenshots, if any
  • a short description of the issue

What happens next

  • We acknowledge your complaint within 24 hours.
  • We resolve it within 15 days.
  • Complaints about nudity, morphed images or impersonation are acted on within 24 hours.

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